@puzzlezaddict this didn't work. I have also made a mistake when trying to figure this out and linked EA back to Epics Games before uninstalls. Now not only I can't launch the game and am getting error in EA app but also can't unlink Epic Games until 08/30/2024. Appreciate you trying to help, but is there any way to get actual EA support to look into this? I really don't want to wait until August to try to solve this again with risk of it not working and then waiting for another half a year.
Community ManagerHey there @hedelaerke
If you've re-linked your account with Epic, we'll need to be sure that's fully removed from your account- we aren't able to help with unlinking here on the forums, but the live support team can take a look and help you remove Epic from your EA account.
Please submit a help request here to contact live support on this: https://help.ea.com/en/help/faq/using-ea-help/
Once Epic is unlinked, if you're wanting to play The Sims 4 via the EA app, you can claim the base game for free through the EA app directly.
Community Manager
