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jennaHart1986's avatar
jennaHart1986
6 years ago
Solved

Cant load saved game

Hello When i click on load and select my household it takes me to the map, when i click on play household it takes me to create a sim and i cant play the selected household. Please help, i have alre...
pc
  • kreatora's avatar
    kreatora
    6 years ago

    @jennaHart1986

    These instructions that you mention here are inaccurate.
    Go to Documents/ElectronicArts - inside will be The Sims4 folder

    Step 1. Rename The Sims4 folder to "The Sims4 old"
    Step 2. Fix the game in Origin
    Origin/ My games library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
    Step 4. Check if you still have this problem in the newly created game folder. Start a new game with random sims and play by 5 minutes.
    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
    Step. 7. Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file
    If you don't have mods and CC skip next step
    Step 9. Check if there are newly updated version mods you are using.

    Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
    Step. 10. Launch the game and check if this problem disappeared.
    The last step - delete The Sims4 old folder.
    Your saves and library will be not changed or damaged

    I don't work for EA

kreatora's avatar
kreatora
Hero (Retired)
6 years ago

@jennaHart1986

These instructions that you mention here are inaccurate.
Go to Documents/ElectronicArts - inside will be The Sims4 folder

Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/ My games library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder. Start a new game with random sims and play by 5 minutes.
If the problem disappeared
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7. Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
If you don't have mods and CC skip next step
Step 9. Check if there are newly updated version mods you are using.

Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. Launch the game and check if this problem disappeared.
The last step - delete The Sims4 old folder.
Your saves and library will be not changed or damaged

I don't work for EA

Hotcocoinjuly's avatar
Hotcocoinjuly
5 years ago

This didn't work for me. I am having the same issue and a new sims 4 games folder did not create in the electronic arts folder after I repaired it. This is frustrating. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Hotcocoinjuly  To get a clean Sims 4 folder, you do need to launch the game at least once after moving the old folder.  If you've done that and still don't see one, the game may be reading a different folder than the one that was in the place you've been looking.  Here's how to find the folder:

    https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

    Once you know where it is, the advice in the earlier post still applies.

  • jordynskye08's avatar
    jordynskye08
    5 years ago

    Same here !!! I am about to just give up ! I mean the advice given could be a little nicer from certain people !

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      5 years ago

      @jordynskye08  If you'd like to troubleshoot a specific issue, there are plenty of people here willing to help.  Please create a new thread describing the issue and the steps, if any, you've taken that haven't worked.  That way, people won't suggest fixes you've already tried.

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