"Can't load sims 4 with this video card"
hey, me again, I have a pretty old laptop, I've had it for maybe 10-15 years and I had just downloaded the sims 4 a few months ago. One day, after downloading some mods and planning to load to the ga...
Forum Discussion
@thesaturngirl561 Yes, this is exactly what I wanted. Your dxdiag lists a number of Windows errors, so please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Next, please install the newest-available driver for your laptop's Nvidia graphics card. This driver is still quite old, but it's a couple years newer than the one you have installed. You can get the newest driver here:
https://www.nvidia.com/Download/driverResults.aspx/132841/en-us/
Run the installer as an admin: right-click the download and select "Run as administrator." Choose the Custom (not Express) install method, and check the box to perform a clean install. Restart your computer after installing and before trying to play.
If any of these steps are confusing, feel free to ask for clarification. It's critical to do them correctly, so I'd rather go over the steps again than potentially have something get missed.
first and foremost, thank you for everything. It's been 3 months since I've last tried to fix this and every month I attempt to fix this. Maybe without the right skills, I'm not able to- or at least not brave enough to fix it myself, but I got the first few steps right only for something to go off the rails and lead me to believe I shouldn't fix this on my own. I'm desperately trying to get my game back and I've only been able to wonder what kind of havoc has wreaked on my game these past few months. Thank you for everything, but I'm starting to think my laptop is the problem.
@thesaturngirl561 Please let me know what step or steps are giving you trouble right now. Please also post a new dxdiag since the previous one is somewhat old.
alright, so. My sims was finally able to be opened on this blessed day, but some things are off. 1. I can't use cheats: I've already pressed the basics; Ctrl + shift + c, but I've tried motherlode, kaching, money xx, and it still doesn't work. 2. all my mods and cc have disappeared: Every file, every mod, every hair, every piece of clothing that I had downloaded for the past year had disappeared, mainly because: 3. my game had reset. And when I mean reset, I mean reset. All of my characters, all of the custom houses, all of my progress. Gone. Maybe some might say that I just need to redownload the mods and cc, and that might sound a lot simpler than it really is. With over 300+ cc and mods that take a pretty complex step by step to download, it seems like such a hassle to get all of it back. One more weird thing is that I still have the old files of cc and mods, yet it doesn't show up when I play the game.
@thesaturngirl561 For the cheats, can you see the letters appearing in the cheat box? If so, what happens when you click Enter/Return? Have you tested the cheats in live mode? Some only work there.
For the missing mods and custom content, the files need to be in the Sims 4 folder the game is currently reading, and this location may have changed since you were last able to play (due to Windows stuff). Here's how to find it:
https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/
Please make sure the entire path matches from the drive letter to "The Sims 4." You can see the location of a mod or cc item by right-clicking the file and selecting Properties > General.
If you're not sure what you're looking at, please list both paths here. Please also post a screenshot that shows some of the files that aren't loading, as in, I'd like to see their names and sizes.
