Forum Discussion

Anonymous's avatar
Anonymous
10 years ago

Can't log on to Sims 4

6 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    I can not log into my Sims 4  game.  It says i need my activation code.   I looked at my Origin account and all my games are missing.  My purchase history is also completely blank.  The only game remaining in My Games area is Sims 3 Ambitions.   

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    10 years ago

    @jacsmom199921


    The game no longer shows up in Origin

    Try the following things: 

    • Restart Origin.
    • Log out and back in and use the email address instead of the user name. Make sure to use the one you used to register the game in the first place.
    • Reinstall Origin.
    • Restart your router/modem.
    • Make sure the game isn't hidden by accident. To check, put the filter to Hidden Games. If it's there, right-click on the game to unhide ((click on the spoiler below to view an exemplary screenshot))
    • Get in touch with an EA Game Advisor.

      Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/4228232
  • Anonymous's avatar
    Anonymous
    10 years ago

    Will try that.   I am noticing others are having similar issues.  Thank You!

  • Anonymous's avatar
    Anonymous
    8 years ago

    When I go to the sims 4 websites and press sign in it signs me in then signs me out instantly! I can not purchase the game of the origin browser too!

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,060 PostsLatest Activity: 5 hours ago