Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

Can't login to Sims 4 because I had to upgrade my Origin account

After I'd started playing Sims 4 I had to upgrade my Origin account and choose a new user name. Now I can't access my Sims 4 game because I have already used the product code and it won't let me inpu...
pc
frankensoph's avatar
frankensoph
9 years ago

I restarted my computer. I logged in here: https://www.thesims.com and I looked for the download button and there was none. Is this the problem you had?

crinrict's avatar
crinrict
Hero+
9 years ago

Hi @frankensoph

you'll need to download the Origin client here: http://origin.com/download then login with the account you own the game on

You should then find the game in your game library to download

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,126 PostsLatest Activity: 4 days ago