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drd47r's avatar
drd47r
10 years ago
Solved

Can't place sink on counters

I've had the game for three days, and last night I hit a problem where sinks won't place on counters anymore.  I have just the base game, digital download, and I'm running it on Windows XP SP3 (I kno...
pc
  • drd47r's avatar
    drd47r
    10 years ago

    @crinrict Yup.  Brand new game, no old files introduced, both Sims 4 folders deleted in the uninstall.  My best guess is that there are files elsewhere on the computer that the game uses and one of them went corrupt.  The game crashed a couple of times on me, so it seems probable that a crash corrupted something.

    It's funny, last night I went to play a new household, and I placed a sink!  It worked!  Just once.  Then it stopped working, and I realized I can't place coffee pots and microwaves, too.  I'm starting to think that it might be something memory-related.  I had the task manager open to monitor CPU usage, and right when the game crashed last night, I noticed it was using 100% of the CPU.  My game seemed fine, it wasn't slow or anything.  My windows partition isn't very large (It seemed like an appropriate amount at the time, back in the day), and I'm already using almost 90% of it (I have only 4Gb RAM, maybe the game needs more than 10% open hard disk space to run right).

    So I think this is my solution: I just upgraded my OSX version to 10.11, and now I'm going to download the game there.  I noticed that the Sims 3 worked better on windows than it did on OSX, which is the only reason I was playing the Sims 4 on windows!  If my bug somehow carries over across partitions, then everything I thought I knew about computers will be out the window.

drd47r's avatar
drd47r
10 years ago

@crinrict Yup.  Brand new game, no old files introduced, both Sims 4 folders deleted in the uninstall.  My best guess is that there are files elsewhere on the computer that the game uses and one of them went corrupt.  The game crashed a couple of times on me, so it seems probable that a crash corrupted something.

It's funny, last night I went to play a new household, and I placed a sink!  It worked!  Just once.  Then it stopped working, and I realized I can't place coffee pots and microwaves, too.  I'm starting to think that it might be something memory-related.  I had the task manager open to monitor CPU usage, and right when the game crashed last night, I noticed it was using 100% of the CPU.  My game seemed fine, it wasn't slow or anything.  My windows partition isn't very large (It seemed like an appropriate amount at the time, back in the day), and I'm already using almost 90% of it (I have only 4Gb RAM, maybe the game needs more than 10% open hard disk space to run right).

So I think this is my solution: I just upgraded my OSX version to 10.11, and now I'm going to download the game there.  I noticed that the Sims 3 worked better on windows than it did on OSX, which is the only reason I was playing the Sims 4 on windows!  If my bug somehow carries over across partitions, then everything I thought I knew about computers will be out the window.

crinrict's avatar
crinrict
Hero+
10 years ago

From what I see with other Mac users, Sims 4 runs much much better then Sims 3 on mac as it's not using cider but was build from scratch for Mac.

Go for mac. Way better than playing on outdated  XP

  • drd47r's avatar
    drd47r
    10 years ago

    I just tried it on OSX and it's working pretty well.  It gave me a warning saying my graphics card wasn't good enough, but the only problem it caused was opaque windows.  Much better than not being able to place things on counters.  I think it's dumb that my graphics card was good enough for the Windows version, but not for the Mac version, but it's good enough.

    @crinrict and @BryonyRae, thanks for going through the problem with me!  Seriously, I've tried to ask around about bugs in previous Sims games, and it was hard to find anyone who knew anything who was willing to help.  It's very much appreciated!

  • drd47r's avatar
    drd47r
    10 years ago

    Thanks for the link!

  • Rogue_Explorato's avatar
    Rogue_Explorato
    10 years ago

    Hey I found this report searching bugs on counters and am afraid I have the same issue as the OP. Sadly the OPs solution won't work for me!

    Whenever I create a new household in the game, counter become utterly bugged. I cannot place sinks, coffee machines etc. just as the OP decribed. In addition, counters are not even selectable or deletable in build mode, it is pretty much as though I never placed them, undo is the only way to affect them.

    Everything works fine when I load my old save and households, but every new houehold is affected.

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Are you using moo or custom content or mods ?

  • Rogue_Explorato's avatar
    Rogue_Explorato
    10 years ago

    Ok, I just did a folder reset and it seems to be, unlike the OP, a modding issue after all. No new custom content has been added recently, but Get to Work, Spa Day and Outdoor Retreat where newly installed just before the issue showed up. So there might be something clashing there.

  • Rogue_Explorato's avatar
    Rogue_Explorato
    10 years ago

    Ok, I did some further testing.

    As said, a folder reset resolves the isue (but puts back to day one).

    Putting back in the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " folders from the old sims 4 folder bring back the issue.

    The problem persists with all mods/cc removed.

    Removing all old saves and starting anew likewhise sees the issue persist.

    I don't see how the ".ini" file could be corrupted, so my guess would be a problem in the "tray" folder? Kann that be fixed?

  • Rogue_Explorato's avatar
    Rogue_Explorato
    10 years ago

    My testing concludes.

    The only solution seems to be to start entirely from scratch. Whenever I put in any old data into the sims 4 folder, the issue returns, even on an entirely new freshly purged folder. Even if I then remove all the old data, the problem persists.

    I guess I will now begin an entirely new game, make regular backups of the entire folder and see if the problem shows up again.

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