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fi4qhliqmo45's avatar
fi4qhliqmo45
Newcomer
15 hours ago

Can't play in fullscreen and other issues

  • Platform: PC
  • Which language are you playing the game in? English
  • How often does the bug occur? I Mean i Only Started Playing

     

  • What is your current game version number? The Newest on one i think i just installed it
  • What expansions, game packs, and stuff packs do you have installed?All
  • Steps: How can we find the bug ourselves? 
  • What happens when the bug occurs? Im on a inf loading screen & i cant change my stuff to full screen cause when i do it it just goes back to windowed or something else and when i make my sim i pick a world i pick the house then when i do pick the house it goes back to the menu to pick the world or it gives me a inf loading screen
  • What do you expect to see?
  • Have you installed any customization with the game, e.g. Custom Content or Mods Yes But the mods are updated
    And Also i have a 4060

1 Reply

  • fi4qhliqmo45​  I've split your post into its own thread because you have a few different isseus, some of which are definitely not related to the DirectX 11 version of Sims 4.

    The inability to load into any household is often mod-related, so please remove your Mods folder and try again.  If that doesn't help, try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see whether you can get into live mode.

    For the inability to play in fullscreen mode, do you have another app, for example the Nvidia App or GeForce Experience, set to "optimize" your games?  If so, it could be imposing certain graphics settings and preventing you from changing them.

    The unrecognized video card error can be ignored, but I can also help you fix it if you like.

    Your dxdiag crashed multiple times while running, so it doesn't contain all the relevant information.  So I might need a new one, but you can hold off on that for now.

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