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Anonymous's avatar
Anonymous
9 years ago
Solved

Can't run The Sims 4 with the video card in this system. [0e6d1221:1df4e8dc:8001

So, this happened not to recently when I tried to play the Sims 4 after an update and got the error: Can't run The Sims 4 with the video card in this system. Please check that the video card meets th...
pc
Anonymous's avatar
Anonymous
9 years ago

What should I do from the recommendations because I removed the Origin in game and tried to update the Intel Graphic card and it was unsuccessful.

  • Phantomlover1717's avatar
    Phantomlover1717
    Hero+
    9 years ago

    @MiddleEarthFan1 did it end up working? If you have issues with installing the drivers for Intel, contact Intel or the store you bought the computer from. 

    Your drivers are from 8/4/2015, so there should be an update on them. 

    • Anonymous's avatar
      Anonymous
      9 years ago

      I keep getting this error message when I try to update the graphics card. Also, roughly around the same time this started doing *, I implemented a secondary screen, could that have done it?

      The driver being installed is not validated for this computer. Please obtained the appropriate driver from the computer manufacture.

      After saying yes, it takes me to this link: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005469.html

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