Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

Can't run The Sims 4 with the video card in this system. [0e6d1221:1df4e8dc:8001

So, this happened not to recently when I tried to play the Sims 4 after an update and got the error: Can't run The Sims 4 with the video card in this system. Please check that the video card meets th...
pc
Phantomlover1717's avatar
Phantomlover1717
Legend
9 years ago

@MiddleEarthFan1 did it end up working? If you have issues with installing the drivers for Intel, contact Intel or the store you bought the computer from. 

Your drivers are from 8/4/2015, so there should be an update on them. 

Anonymous's avatar
Anonymous
9 years ago

I keep getting this error message when I try to update the graphics card. Also, roughly around the same time this started doing *, I implemented a secondary screen, could that have done it?

The driver being installed is not validated for this computer. Please obtained the appropriate driver from the computer manufacture.

After saying yes, it takes me to this link: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005469.html

    • Anonymous's avatar
      Anonymous
      9 years ago

      I already put my dxdig on the first post.

      • crinrict's avatar
        crinrict
        Hero+
        9 years ago

        Sorry, somehow thought you were a different user then OP. Dah

        leaving this to @Phantomlover1717 then

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    9 years ago

    I would suggest taking the screen out to test if that is the issue.

    The message you get is a common thing, I think Asus should have drivers then. 

    https://www.asus.com/nl/support

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,008 PostsLatest Activity: 47 minutes ago