Forum Discussion

1 year ago

can't start new game

after the latest update to the sims 4, when I want to start a new game, I get stuck on the white screen. when I want to add a new family in an current game, I get stuck on the loading screen. in this case, I cannot close the game, I have to restart the computer.

1 Reply

jpkarlsen
Hero (Retired)
1 year ago
@nisss14
Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.