Forum Discussion

Eliad_K's avatar
Eliad_K
9 months ago
Solved

Can't uninstall Sims 4 from either EA, Windows settings, or Epic games

As title states, I've tried all the ways, also the app appears with a strange name in the windows installed apps sections- once it was a mix of strange letters (chinese and others), now it's just the...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    9 months ago

    @Eliad_K  I don't see this issue often but have before, perhaps a handful of times.  It shouldn't be difficult to address.

    As for why "EA" hasn't responded, this is a player-help-player forum.  The site does have a number of EA community managers spread out across the various categories, but they're primarily here to keep the forum in good conditon and its users following the rules, not to provide tech support.  EA customer support is an entirely different outfit.

puzzlezaddict's avatar
puzzlezaddict
Hero+
9 months ago

@Eliad_K  I don't see this issue often but have before, perhaps a handful of times.  It shouldn't be difficult to address.

As for why "EA" hasn't responded, this is a player-help-player forum.  The site does have a number of EA community managers spread out across the various categories, but they're primarily here to keep the forum in good conditon and its users following the rules, not to provide tech support.  EA customer support is an entirely different outfit.

Eliad_K's avatar
Eliad_K
8 months ago

Many thanks.

As an update- I've used revo to remove some of the registries and all of the files. Only then was I able to uninstall via the EA application, and the sims is now gone.

I appreciate the "player helps player" mentality- however I find it obscene that a large company like EA, with a game like the Sims, can allow for a bug like this to exist (that further requires the user to install third party software to repair).

That said- you are much appreciated, Puzzleaddict, couldn't do it without you!

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.50,689 PostsLatest Activity: 5 minutes ago