Honestly, I wish there was a single context for this stupid laptop crashing. I got it in April, it has good hardware, it was brand new sealed in the box, I had the RAM upgraded but I'm like 99.9% sure that's not the issue because by all accounts it seems to be installed correctly and it's confirmed compatible with my machine from the manufacturer. This laptop has just been crashing periodically since I started using it, and there's no one specific stop code, I've gotten multiple that I should honestly be keeping track of, but when I look them up on Microsoft's website, the help threads always seem to be related to things I'm not even doing. I miss my Windows 10 laptop every day. 😭
I'm not usually bad with computers, I've just been busy coping with multiple family illnesses/one death in the family, work problems, and trying to sell a house, so deciphering the BSODs has been near the bottom of my list of priorities. I just live like this right now. I've been using Windows computers since Windows 98 and I've always been able to wrestle them into submission, but taming Windows 11 is proving to be beyond my current emotional bandwidth. 😔
I tried clearing temp files, there were a couple I couldn't clear because they were in use in the NVIDIA app, I closed the NVIDIA app, then it said it couldn't clear them because they were no longer located in that folder (so, successfully cleared out?) and then there were a couple that just would. not. delete. So I restarted like you said, tried to clear it out again, and there were still a couple that wouldn't delete because they were in use in Microsoft Edge WebView2? I can't even find that in my Task Manager to kill it, and I know it's a separate program from Microsoft Edge (which still tries to launch even though I have startup launch disabled)? I tried restarting again and launching Sims 4 anyway (internet enabled) because it did clear out a majority of the files, and then Sims 4 crashed as it has been when I'm in another window, but this time it gave me this pop-up which it normally doesn't:
When I clicked Restart App, it restarted the EA app and not Sims 4.
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