Forum Discussion

mariaweeb's avatar
6 years ago
Solved

cas works but gameplay doesn't/error code

Okay so sims for me was working perfectly last night. i usually play with cc and the only mod i have used is slice of life. this morning i decided to add the MC command center mod. when i opened sims it wouldn't let me into the world/game itself. it would just kick me back into the world options and say, error code:123:9e237325:85db9cd7 relaunch game. so i relaunch sims but it was still doing the same thing. so i went into finder>documens>ea>sims4>mods and got rid of my cc and mods that i had. mind you i had script mods and cc enabled. i went back into sims but it was still giving me the error code. after that i just repaired my sims 4 game through origin. it was still showing the same error code. so i updated my mac and checked to see if i needed to update sims. after my mac updated, my sims was already updated, i repaired it again but i was also refreshing everything inside my sims 4 folder in finder except the saves and tray. i went into the sims and i got the same error code. then after i deleted the entire sims 4 folder so that the game would just have to make a new one. OH btw everytime i opened up sims a localthumbcache.package and a lastexception.txt was in the sims 4 folder. it would make a new one if i just deleted it whenever i opened up sims. i had someone read the last exception txt but everytime there was no useful information that i could use from what we saw. anyways when i made a new sim in the new sims 4 folder i got a different error code but the same situation. it was error code:123:2f5f0bad:4023b343 relaunch game. so i repaired sims again and launched it again. i still got the same error code. i can go into CAS and everything but not into the game itself as it would just kick me out. i only have the island living expansion pack and i dont know what to do ): i hope someone out there can help me!

  • mariaweeb's avatar
    mariaweeb
    6 years ago

    @Bluebellflora 

    Thats the thing though i did exaclty that but it still wouldnt let me in the game itself. i even deleted all of my cc/mods so i currently dont have any cc/mods on my mac. last night i unistalled origin to see if i just need to download it again. So currently i am just waiting for sims to install itself and see if theres anymore problems.

8 Replies

  • @mariaweeb 

    The issue is CC/Mods, possibly out of date ones, possibly conflicting ones. You need to find the CC causing the issue and download versions compatible with the current patch level of your game, if available.

    To test the CC/Mods, move out your Mods folder to the desktop and trash the localthumbcache.package file. Start the game to check it will load then quit without saving. Move your CC back in in batches, loading the game after each batch to see if it still works. When it stops working you know there is dodgy CC in that last batch. Move out that batch and test each piece one by one until your game stops working again. It's laborious but the only way to check all your CC.

    Moving to General Discussion as this is not a Mac issue.

  • mariaweeb's avatar
    mariaweeb
    6 years ago

    @Bluebellflora 

    Thats the thing though i did exaclty that but it still wouldnt let me in the game itself. i even deleted all of my cc/mods so i currently dont have any cc/mods on my mac. last night i unistalled origin to see if i just need to download it again. So currently i am just waiting for sims to install itself and see if theres anymore problems.

  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @mariaweeb If it still doesn't work after reinstalling, does it happen on every save or just a certain one ?

    This kind of error is usually cc/mods related but it is possible that it's still happening when you remove the mods.

    Do you get the error on loading every single household or just a specific one `?
  • It works now after reinstalling. I figured that it was this one mod that i downloaded that was cauing it because all of my cc is working just fine. And to answer your question, it was happening to all the households.

  • @crinrict iI have reinstalled it and removed my mods and its still not working for me. What would you say I do? I started a new save and deleted all my old ones. But its still doing that.
  • crinrict's avatar
    crinrict
    Hero+
    6 years ago
    @RebeccaRabbit900 What's the exact error code you're getting ? When does it occur ? Error codes are very individual and it's best if you could give a few more details on your game.