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Mynxy1972's avatar
Mynxy1972
Newcomer
3 days ago

Cats & Dogs

Hi all

Purchased Cats & Dogs, says its installed but not showing.  I've restarted my laptop, removed all mods and custom content, checked for repairs but still not showing.  For the life of me, I cannot find the EA live help.  Very frustrating.  Can someone enlighten me?

1 Reply

  • Mynxy1972  Do you mean specifically that the EA App says Cats & Dogs is installed, but you see none of its content in-game?  As a test, please start a new save and see whether you can create a pet or access Brindleton Bay.

    If you still don't see any C&D-related content, please run a search for the pack on your computer.  Open a File Explorer window, click This PC in the left panel, and enter EP04 in the search field in the upper-right corner.  The search may take a while.  When it's done, expand the window sideways so you can see the full path to each result (and you WILL have at least one result), use Windows key-shift-S to capture that portion of the screen, and attach the screenshot to a reply here.

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