Packs wont load
Every time I open my game recently, it says none of my packs are downloaded and tells me to restart the game. I've closed and reopened the game, repaired it, uninstalled and reinstalled the EA app, cleared my cache, and nothing has worked for me. Admittedly, I'm not the most tech-savvy, but I've looked at many similar problems online and haven't found a solution that works. I have no CC or Mods Thank you!Solved275Views3likes12Commentsroyalty and legacy pack not showing up
SO, i bought the Royalty and legacy pack today, and in the EA app it says i've bought it as well. But when i launch the game, its no where to be seen. I've restarted the ea app, did the stuff with the cache, repaired the game and all my DLC, restarted my PC, Refreshed the EA app and everything. I bougvht it directly from the app too. (i've seen others have issues with game codes)1.7KViews6likes25CommentsExpansion packs aren't showing up in game
Yesterday i bought two packs but even though they were showing up in my EA app as installed and were showing up in my files as being there they weren't showing up in game. i uninstalled and reinstalled the game but that didn't work. I restarted my computer, that also didn't work. I then uninstalled the ea app and reinstalled it as well as uninstalling the game on steam and reinstalling it on EA. i then tried repairing the game and now none of the packs including the ones i have bought in the past are appearing in game. but all are still in my files. throughout the day i have been trying everything i can think of, uninstalling and reinstalling the game, repairing the game periodically, turning off custom content, moving them into different folders and uninstalling and reinstalling the individual packs. they still aren't showing up. does anyone have any ideas on how to fix this?Owned DLC Missing Items In Game
I have been encountering an error message in game that says "Content Not Installed." It says that "Purchased or other content used in this gallery item is not installed. If you place it now, you will not see the uninstalled content. Do you want to place this household/lot." I have a lot of expansion packs, stuff packs, game packs, and a few kits, but do not utilize any CC or Mods at all. The items that I'm having an issue with are all households or lots that I made myself with all the packs that I own. When viewing it in my Gallery, under the most recent updates, it now has two tabs at the bottom. The left one for "show used items from these packs" and displays all my packs that I own and that are downloaded. The right one says "show used items" and has a red X over a few items that I just chose in CAS with no problem. I tried making a sim and saving it with 0 DLC content and didn't have the error message. I did it again with just 1 random item from a DLC and was given the message. Not every time I do this will it show the red X, but I always get this message when trying to place my own content from the Gallery into a save. I waited until the new updates and downloaded those. I used the EA app to repair all content. I cleared the cache. Tried closing out the game and starting it up again. I'm sure there's other things I haven't tried that might work, but I haven't seen a lot of people commenting about this particular issue.144Views3likes18CommentsNot sure what kind of issue this is...
Hi! I'm not sure where to post this question. I cleaned up my mods and cc's after the update and reintroduced them all, on by one, back into my game. My game was running fine for the past ten days or so. My game was running fine yesterday. This morning, I turned my game on and a notification popped up saying "Turn Off Auto-scaling with OS Setting?". The two options to select are "Keep Current Settings" or "Turn Off Auto-Scaling (Recommended)". Now when I select "Keep Current Settings" the game wont load fully. It starts to load, and then it stops just before getting to the main menu. If I choose "Turn Off Auto-Scaling" I get a notification stating "Unrecognized Video Card". Can anyone help me figure this out? The game loads to the point of where I can see the green Sims emblem, with the info below that. Then the green emblem disappears, and only the info stays. Then the screen doesn't load past that.missing expansion and game pack
To start I had installed both correctly. However, Dining out did not show up in my plots as a restaurant. So, I only went to uninstall Dining out, but I made a mistake by uninstalling both Business and Hobbies and Dining out. I should not have uninstalled Business and Hobbies. This created a problem with one of my saves. I made another mistake and tried to recover that save. It will not let me recover it again. When I reinstalled both of them, neither save can find them and build mode in lighted up like I have new items; I do not have any new items. So, it has affected my build mode. The EA app says they are installed and part of the in game recognizes them and doesn't connect correctly to full build mode. My laptop is a separate game and I have access to all features. I very much want my desktop to show me it also, I am not computer smart, by I know many other players might be able to reset using code. Please help me. I tried to compare the file from both computers but my desktop has further issues with copies of copies 1,2 and original updates or whatever those lines of things after sims 4 folders that start this game with.The Sims 4 - Frequent crash on desktop
I am experiencing frequent crashes while playing The Sims 4. The game suddenly closes and returns me to the desktop without any error message. I have already tried the following troubleshooting steps: -Removed all mods and custom content -Deleted cache files (localthumbcache, cachestr, etc.) -Reset the Sims 4 folder by creating a new one -Tested with a new save file -Restarted my computer Despite all of this, the issue continues to happen. The crashes seem to occur randomly during gameplay. Could you please let me know if this is a known issue or if there is any additional fix I can try?