City Living / Apartment Infestation (Roaches)

Hello,

My apartment have an infestation of roaches 😠 , I have called the landlord but he/she only stands there and nothing happen. I try to oblibleate and my sims just stand still too. I have move furniture, remove walls, have reset my sims, have gone to a different lot and come back and still have the same issue. Any other steps I can try?? 🤔  Thank you