Sims 4 keeps crashing when scrolling from room to room or sim to sim
this has been a problem for a while, here is all what i did but the problem persisted:
- updated my sims game, it is the latest version now
- checked my drivers, all up to date
- repaired and reinstalled the game, deleted cache
- updated mods, removed a few others
- played with no mods
- fully reset my game
- uninstalled a few expansion packs
- set all my graphic options as low, including resolution, textures, and laptop mode
tried every possible solution, but my game still seems to crash, specifically when im scrolling from one room to the other or fast shifting my camera from one sim to the other. It freezes for a few seconds then force closes entirely
here are my device information:
- Windows 11 HP envy laptop
- Intel IRIS(XE) graphics
- intel core i7
- 16gb ram, 1TB storage
- directX12
i used to have a laptop with the exact same requirements just less storage and ram and the game worked perfectly on it, so at this point im not sure what im missing
This started to happen when sims rolled out the life and death quests
Any help appreciated
Thanks!
