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kaibear0203's avatar
kaibear0203
Rising Rookie
22 hours ago
Solved

claiming gift not working

I dont know if this goes here but  i am trying  to claim  a free gift thats shows up on moola since the new update  nut when i click on download it does nothing i tried reseting my sims  repairing it...
downloads
  • puzzlezaddict's avatar
    puzzlezaddict
    22 hours ago

    kaibear0203​  Are you sure the content isn't already in your game?  You can also check under My Collection—it's possible the pack is available to download there, or is already installed and deactivated.

puzzlezaddict's avatar
puzzlezaddict
Hero+
22 hours ago

kaibear0203​  Are you sure the content isn't already in your game?  You can also check under My Collection—it's possible the pack is available to download there, or is already installed and deactivated.

  • kaibear0203's avatar
    kaibear0203
    Rising Rookie
    22 hours ago

    How do i check to see if its in my game already and where do i find my collection sorry im not good at finding stuff on the sims

  • kaibear0203's avatar
    kaibear0203
    Rising Rookie
    22 hours ago

    I got it to work thank you so much for the help😊😊

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