Help! Cats & Dogs Pack Not Appearing
Hi all! We're playing on a Mac. No mods or CC. The Cats and Dogs pack is downloaded and installed but not showing up. We tried installing a different pack and it worked just fine. Tried uninstalling and redownloading C&D along with signing out and back into game. Also tried repairing everything. On the menu with packs all the ones we have are there but C&Ds is grayed out as if we don’t own it. Any advice?Game Data Incomplete - Downloaded DLC appearing as "Not Owned"
Since the last big updated (and the patch that followed), I have not been able to play any of my save files. At first. the said I needed For Rent, which was already downloaded and none of the neighborhoods were appearing from any of the DLC I purchased. After the patch, it said I need Get to Work, which was already downloaded and none of the neighborhoods were appearing. Please help! I've taken the following steps (multiple times) already: Clearing the cache and repairing Uninstalling and re-installing Sims 4 Uninstalling and re-installing the entire EA app and all purchased games and DLC Uninstalling and re-installing Sims 4 and related DLC to an external hard drive (thought maybe it was a wonky response to a disk space issue) Removing all CC completelyDLCs HELP!!!
I recently switched to a Windows system. I had originally purchased DLCs on both EA and Steam. Now, when I check on EA, it shows that all the DLCs have been successfully downloaded, but the game only has the Steam DLCs. In the game, the EA DLCs are marked as “Owned” but “Not Installed.” What could be causing this???
Cannot Download Maker Packs from Marketplace
Hey! I recently bought some Maker Packs from the Marketplace, but when I try to download them, it simply does not. The downloading bar appears at 0%, and after a few moments, it says "Download Failed". When I go to the Download Manager, it states "Couldn't Complete Download". It also does not allow me to delete this message. The packs in question are "Reader's Nook", by ValiaSims, and "Rustic Nest", by KKBsMM. I've tried to clear the cache, repair the game, uninstall and reinstall the game - but nothing worked. What can I do?Game can't connect to the internet
Whenever I try to connect to the internet for any reason (accessing the gallery, limited time events, accessing the marketplace), the "attempting to connect" screen just cycles endlessly, and it does not connect. I'm playing on a Windows PC, with my copy of the game accessed through Steam, if that matters. My internet connection is ethernet and has had no issue in other games. This problem has persisted for months. So far I've tried: Restarting the game Restarting the EA App Updating the EA App Restarting my PC Removing my mods and my tray folder Changing background process settings through PowerShell and the services menu and resetting my connection What else could I try?Help with my packs
Good morning. I purchased three expansion packs for The Sims 4 (Snowfall, Wedding Stories, Toddlers) using Paysafecard. The expansion pack folders (EP10, GP11, SP12) are visible in the game files on the hard drive, but the game says in the main menu that the expansion packs are not installed. I've already repaired the game, cleared the EA App cache, and reinstalled the game, but the problem persists. Please check the permissions for these expansion packs on my account.
royalty and legacy pack not showing up
SO, i bought the Royalty and legacy pack today, and in the EA app it says i've bought it as well. But when i launch the game, its no where to be seen. I've restarted the ea app, did the stuff with the cache, repaired the game and all my DLC, restarted my PC, Refreshed the EA app and everything. I bougvht it directly from the app too. (i've seen others have issues with game codes)Royalty & Legacy code/bonus content issues
Sul sul, pretty much as stated in the title. I got weak and bought the new EP bundle via a key seller. It explicitly states it is the bundle. When activating the key it also clearly stated it showed the bundle as well. However, I can only download the EP and it says I neither own the two kits nor the pre-order bonus content... Is there anything I can do? Any help would be appreciated! Or do I have to accept that I got scammed. Best regards