Clicking on things doesn't work

Question

I have all packs (no kits) and everything is updated. Playing on a 2023 Windows PC desktop. No mods/CC.

I am playing in the Country Living world currently. Every so often, when I click on anything, the radial menu does not come up. It does give the pop-ups, so that if I hover over a plant in the garden, it tells me about that plant, but when I click on the plant, nothing happens. Same with the refrigerator, and other items that should have the radial menu.

Any ideas??

puzzlezaddict · Answer

@UOJaney&nbsp; Does the menu never show up at all, or does it only show up after a long delay?&nbsp; Please give it a minute, at least once, and let me know.

Please also travel your sims to a different world, for comparison's sake, and see whether items in that world are affected.&nbsp; Or you can switch to playing a different household in a different world.&nbsp; Either way, you don't need to save your progress.

uojaney · Answer

The menu never shows up.&nbsp; I figured out that it happens when the sim is Busy with another task -- the menu won't come up while they're doing something else.&nbsp; But only sometimes.Sending them to another lot does not solve the problem unfortunately.

puzzlezaddict · Answer

@UOJaney&nbsp; Please put the game into windowed mode and open the Task Manager.&nbsp; When you run into this issue again, switch to the Task Manager (but don't minimize Sims 4) and post a screenshot of what you see there.

Please also run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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Clicking on things doesn't work

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