The first time after loading the game with Cottage Living I was able to visit them once. I played my other families for 1 sim week, when I went back to check on them they had completely vanished and another family was living in their house. I started a new save to see if I could save them to my library, but in the new save they were not even in game. Not even in the Unplayed Households button top right. I tried a 3rd save after restarting the game and once again the Moody family was completely missing.
I have seen others in the Sims4 Reddit posting this same issue.
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