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latricenl's avatar
latricenl
Rising Traveler
11 years ago
Solved

Complaint Sims 4 Get To Work

Hello, I would like to speak to someone directly at EA in regards to the Sims 4 Get To Work Expansion Pack. I pre-ordered and was able to download my game today. Imagine my surprise when I opened th...
pc
latricenl's avatar
latricenl
Rising Traveler
11 years ago

I'm trying to determine how to express the fact that I felt your response was a little rude and condescending. Perhaps I misunderstood the tone and emotion behind it.

First, I was told that this is the location to post my concerns per an EA Support Person so that is why I posted this message. If I had known there were two other forum locations or specifically had the links for them I would have posted there. 

Second, I posted to get some help and also hoping someone would provide some support/encouragement for a brand I have loved for years. I was looking to see if anyone else might have had the same experience or feel the same way, as well as what they might have done to resolve outside of "get a refund." I didn't post to have someone chat down to me and basically make me feel low and stupid because I didn't know which specific Internet information to review or where I could have posted these comments. By the way I did look at some videos that were made by those who got to see the game early and they didn't mention my concerns. Perhaps a person might view different information being that the Internet is so massive and people can't always look at everything. Not all of us have super technical skills or knowledge to get as deep into things or to find out where things are as easily or "obviously" as your message communicated; hence my original post.

Also, there is not a police station, hospital or science lab in any of my worlds for my Sims 4 game; I've checked several times.  I am also aware that I can bulldoze current lots and/or change retail to residential; that wasn't the point I was making. I don't want to have to bulldoze things. I wanted the option we had with Sims 2 and Sims 3 to create other neighborhoods and to have main neighborhood to be large like they were in other platforms. I also know I can get a refund; again not the point of the post. 

If you are rolling your eyes right now or planing on sharing another cold response; please don't as the one you already posted only resulted in hurting my feels and has me walking away feeling insulted. Guess the friendly Sims fan environment has also changed with this expansion.

crinrict's avatar
crinrict
Hero+
11 years ago
@latricenl wrote:

I'm trying to determine how to express the fact that I felt your response was a little rude and condescending. Perhaps I misunderstood the tone and emotion behind it.

It was not meant that way. I'm sorry if you felt I was being rude. English is not my mother tongue so sometimes, stuff comes across different than I mean it and being on the Internet doesn't help.

I was trying to line out what this EP HAS to offer and where your voice is best added if you want stuff changed. 

I just read so many complaints all day and people putting the game down. This EP has a lot to offer but there's a lot of people not even giving it a chance since it doesn't have this and that feature that they had prior. Sims 4 is it's own game and while it may be lacking for Sims 1-3 players, try to see it in the eyes of a totally new player. You are of course welcome to give your feedback but AHQ is the wrong place for that and I'm sorry you were told otherwise. I don't know why CS keeps referring feedback to this forum. I don't like everything about this game myself, I'm aware of the drawbacks and have been playing since Sim 1 myself. But nevertheless I enjoy it and people putting it down all the time, makes me very sad and hurts my feelings as well.

The official forum is here: forums.thesims.com/en_US/. It has section for everything you need and you can discuss your feelings with other Simmers that feel the same way you do (you will also find that they can REALLY be rude about it, just in comparison)

 As said above, the police station/science lab/Hospital are only available if you go to there on your career but if you do, you can edit them and change with a cheat. I provided that support in my answer above. Also tried to help with your complaint about not being new lots for living. I wasn't aware that you knew that and that this made you feel put down. I was not putting you down, I was making sure you know that. That's all.

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