5 years ago
complete freezes my PC
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.65.70.1020 What ex...
Hello. Could you try renaming your saves file, please?
i just tried that and it worked for all of 3 minutes before i lost sound and it froze my pc
@xXempoXx_666 Try playing in a clean user data folder. Move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just see whether you get the same freezing. Let me know either way.
If your computer does freeze again, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
it still froze