7 years ago
Computer becomes unusable after playing the sims 4 for a few minutes
Hi, recently I've been having trouble with the sims 4, my game starts and loads perfectly fine but at random times my game will freeze and the monitor will eventually enter power saving mode and stay in that state. In order to access my computer again I have to hard reset it and I am very confused as to why this is happening, any help would be much appreciated.
I currently don't have any Custom Content or Mods installed and have checked all of the requirements and apparently my computer meets the recommended specs.
I have linked my DxDiag text file if that helps
- @jhezzy666
After moving the mods to desktop folder, you need to delete the localthumbcache.package file in game folder and repair the game in Origin.
There, however, there is some problem with your graphics card. Could you try a clean reinstall of your graphics drivers: https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
I don't work for EA