Computer freezes while playing Sims 4
My entire computer freezes while playing Sims 4. I am unable to close the game, move my mouse nor use the keyboard (CLTR+ALT+DEL) meaning I have to hard reset the computer. I've tried resetting my ga...
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@puzzlezaddict I found some time to do the clean boot and (unfortunately) the freezing still happens. I even tried a factory reset AND clean boot.
I'm assuming that means it's something wrong with my computer. I've just upgraded the RAM - so that means Graphics or CPU? Sorry for my ignorance, I'm slowly learning about what everything does!
@LindaHollie Pull the RAM modules you installed and see whether it helps. It's possible you have a defective module, or that your motherboard doesn't support this exact product. If you want me to check the latter, please list the SKU, printed on each module; it'll be a very long number.
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