Computer freezing while playing Sims 4
My entire computer freezes while playing Sims 4. I am unable to close the game or even move my mouse, and have to hard reset the computer. I've tried reseting my game data to factory settings with no...
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Same question: Did it ever work ?
Computer is continuing to freeze during gameplay. I used AMD Catalyst Control to monitor the temperature of the card while playing and during the crash it had it at 70c.
The computer does not unfreeze after it has frozen. I've tried waiting several hours before with no change.
Is this an issue that started with a certain patch or was it always like this for you ?
It happened occasionaly before Spa Day, but I'm noticing it a lot more with Spa Day installed. I can't really think of a particular starting point for the freezes unfortunatly.
Mine has done it on occasion. I fixed it the first time by deleting the extra saves, and apparently deleted a corrupted save. Everything worked fine.
It just started doing it again, but now I can move all my data to the desktop and erase the folder from Documents, then restart the game and let it generate a new folder. With none of the old data in the game, it still freezes after about 5 or 10 minutes. My next attempt will be to back up my game packs (if I can find them) and erase the whole program from my computer and reinstall Sims 4 from scratch.@KonoBokeSite could you make your own post with a DxDiag attached to it?
You can read about how to gather your DxDiag over here:
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
I am experiencing the same issue on a brand new desktop with Windows 10 freshly installed, I copied my saved games from the other pc though
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- EA_Cade11 months ago
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