3 years ago
Course game
Hi, I have the game and it keeps crashing, I have the message that keeps popping up.
Please, I need your help
Hi, I have the game and it keeps crashing, I have the message that keeps popping up.
Please, I need your help
@Roeesofer Try connecting your computer to a different network, for example using your phone as a mobile hotspot. (Make sure it's using data, not your home wifi.) Please also let me know if you've ever installed Malwarebytes on this computer before now.
Never mind, that's good. Let me know the results of the scan.
@Roeesofer Okay, please run it a second time, just to be thorough, and post the results. Then restart your computer, open only the EA App and Sims 4, and see if you can play. Please test in a new save first, and if that works, try one of your existing saves.
@Roeesofer The results show that Outbyte is still installed on your computer. Did you tell Malwarebytes not to remove it? If so, please let Malwarebytes get rid of it. If you tried to do that and it's still installed, that's a different issue.