The Sims 4 crashes after loading household from map

Shanteal14​  Sorry for the late reply.  Does this happen if you try to play a different, previously-unplayed household?  Please try it and let me know.  You don't need to save your progress.

If the other household is fine, evict your main household and place it on a different lot, either a blank one or a default EA-made build, nothing from the Gallery or your own library.  This is just a test; you don't need to save your progress here either.

Try to load the old lot and let me know whether it works.  If you can't load the household, split it up to see whether the problem is limited to one sim.

If you can't load another household, try a new save.  If that doesn't work either, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

puzzlezaddict​ It's no problem. Thank you for the reply. I wasn't able to play an unplayed household as it crashed while loading. 

I was able to play a new save without a problem but that save won't work. I haven't tried my other three saves but I doubt they will be a problem. Would you like for me to provide a dxdiag anyway?

Shanteal14​  You can provide a dxdiag if you'd like, and I'll look it over.  But if the game works outside this one save, the issue is probably the save itself, not anything system-related.

Just to make sure, please try a few different unplayed households in that save.  If you can load one, you might be able to fix the save.

If that doesn't work, see whether you can save the households and builds and then place them in a new save.  (Quit and restart before loading the new save.)  This wouldn't be ideal, but at least you wouldn't lose all your progress, and mods can reestablish family connections outside the household.

puzzlezaddict​ I tried 3-4 different households in a different world and it kept crashing so I guess my save is corrupted some kind of way. I had saved my household and made a new save so I'll start over with making friendships and stuff. 

Thank you so much for trying to help me :) 

Hi Shanteal14​ 

Would you be willing to share your save with me ?

If so, please zip your saves folder and upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.