Courtyard Oasis items not showing up
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.74.59.1530
What expansions, game packs, and stuff packs do you have installed? Cats & Dogs, Get Together, Island Living, Get Famous, Get To Work, Seasons, Jungle Adventure, Laundry Day, Courtyard Oasis (I purchased it but I dont have the kit in my inventory, which is why im writing this.)
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? I don't have the courtyard oasis kit items but I've purchased the kit.
What do you expect to see? The kit items.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I purchased the Courtyard Oasis kit on Saturday (22.05.2021) through Origin and have downloaded it, yet it doesn't appear in my inventory. I've tried repairing the game, still doesn't work. I would like to have my kit items please, or a refund of 4.99 euros.
Thank you.