crashing on startup
My sims 4 game keeps crashing, and I don't know what to do. I've removed all my mods. Repaired the game. I also deleted it completely, but it still keeps on crashing once it's on the "Sims 4" page w...
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@EllieBee242 The next step is transferring your saves and other content to the new Sims 4 folder. Start with your mods and custom content, and if the game stops working, test those files to find the problem. The 50/50 method can make the process much more efficient:
https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method
Once you've done that, and the game is working with whatever mods and cc you want to use, add back your saves and Tray files, plus Screenshots and Recorded Videos if you care about those. The rest can be discarded.
@PianoMan565 Did you try the clean folder, and are you able to play without a crash? If so, please see the above. If not, please post a dxdiag.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Thank you for this. I followed your steps and was able to find the issue. Apparently the custom music folders were what was causing my game to crash on the plumbob loading screen before getting to the main menu. Everything else in my game was working fine. I wouldn't have been able to find that without following your advice so you have my heartfelt thanks.
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