Forum Discussion

Licorice_Cole's avatar
6 years ago
Solved

Create-a-sim Sim overview not showing, Playing a Household sends back to World

Hello everyone. New to this forum and just needed how to solve this problem. I just updated my sims 4 (which was updated last january). I didnt have time and good internet so i wasnt able to update after that. The game was okay until i played last May until I update the game last night. First, an image showing that create-a-Sim not showing the Sim I want to customize. Second, a clip showing when I tried playing a household, it just seems to send me to world map. I did the restore defaults, delete the save files, tray files, and I dont have any mods using. I just need to know how to fix it Im just sad that upon my return, i cant play it again. Thank you for the response!

  • @Licorice_Cole

    I'm not sure if I understood you correctly. Does this mean that you also don't have CC?.
    Step 1. Rename The Sims4 folder to "The Sims4 old"
    Step 2. Fix the game in Origin
    Origin/Library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
    Step 4. Check if you still have this problem in the newly created game folder.
    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
    Step. 7. Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file
    Step 9. Check if there are newly updated version mods you are using.
    Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
    Step. 10. Launch the game and check if this problem also disappeared in this old save. However, it may happen that although the new saves will not have this error anymore, the old save will remain damaged.
    The last step - delete The Sims4 old folder.

    Your saves and library will be not changed or damaged

    I don't work for EA

5 Replies

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @Licorice_Cole

    I'm not sure if I understood you correctly. Does this mean that you also don't have CC?.
    Step 1. Rename The Sims4 folder to "The Sims4 old"
    Step 2. Fix the game in Origin
    Origin/Library - right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
    Step 4. Check if you still have this problem in the newly created game folder.
    If the problem disappeared
    Step 5. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
    Step. 7. Paste this folder in a newly created game folder.
    Step 8. Do the same with Tray folder and TrayDeleteItems file
    Step 9. Check if there are newly updated version mods you are using.
    Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
    Step. 10. Launch the game and check if this problem also disappeared in this old save. However, it may happen that although the new saves will not have this error anymore, the old save will remain damaged.
    The last step - delete The Sims4 old folder.

    Your saves and library will be not changed or damaged

    I don't work for EA
  • @kreatora Hi! I dont use any custom content i.e never knew how to use them or how they operate. I only play the base game and a F2P player. Imma try the solution for that and thank you!