Forum Discussion

DragonAge_300905's avatar
DragonAge_300905
Seasoned Ace
3 years ago

(Current Issue) - Book Nook/Grunge Revival Show Unowned After Purchasing

Fix the EA app or allow me to sign in to origin to do the fix myself!! Proof of payment for the new booknook kit inclosed Proof of demanding to pay for it again to recieve product inclosed I...
pc
Lucygirl5's avatar
Lucygirl5
2 years ago
@Gagea25 my report id: 90c7e1e1-4939-4960-9c63-6feb23ecf711
I purchased book nook kit as well and it disappeared from my game library after I entered the code. I can't download it....it just wants me to repurchase it.
Shell89's avatar
Shell89
New Scout
2 years ago
@Lucygirl5 wrote:
@Gagea25my report id: 90c7e1e1-4939-4960-9c63-6feb23ecf711
I purchased book nook kit as well and it disappeared from my game library after I entered the code. I can't download it....it just wants me to repurchase it.

Did you try clearing the cache in the app? I had the issue with that kit, no others and I've purchased quite a few before and I cleared my cache and restarted the app and then I was able to download it. Hope it works for you! 🤞

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