Forum Discussion

puzzlezaddict's avatar
5 years ago

[CURRENT ISSUE] Camera spins too quickly

Some players see their in-game camera spinning too quickly or being extremely sensitive in regular live mode or cinematic camera (tab) mode.  If you have this issue, please try the following:

  • Repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.
  • Disable Origin in-game: hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.
  • Uninstall Reshade.
  • Disable any other overlays you have running: Discord, Steam, etc.
  • Play in a clean boot.  If this helps, you can use the 50/50 method to selectively reenable services until you find the one causing this issue.

If your game is affected and one of the above steps helped, please let us know which step fixed the issue.

If your game is still affected

Please post a video of the spinning camera.  There are plenty of free video capture programs available for download.  Please upload the video to YouTube or another file or video sharing service and link it or embed it in a post.

Please also run a dxdiag and attach it to a post:

  • Click Windows key-R and enter dxdiag in the run box.
  • When the scan has finished, click "Save all information" and save the .txt file to your desktop.
  • Choose Reply (not Quick Reply), click the button next to the paper clip icon below the text field, and choose your dxdiag.

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