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angie_sara's avatar
angie_sara
5 years ago
Solved

[CURRENT ISSUE] Game won't Open says "already Running"

My sims game wont even open or load since I updated the Nov 2020 patch.  I removed all Mods and CC in a back up folder - Mods folder is completely empty and updated my game.  I tired to open my g...
pc
Ashlie29's avatar
Ashlie29
5 years ago

Since the most recent update patch in November 2020 my sims 4 game will not start up. It has a pop up stating that the game is already running when it isn't. 

I've tried repairing the game, restarting the PC, removing the mods folder, starting through administrator, nothing is working. 

kreatora's avatar
kreatora
Hero (Retired)
5 years ago
@Ashlie29

Something is blocking the game from accessing the Documents folder. Mostly it's an antivirus program.
Set exceptions in whatever antivirus app(s) you use for Origin.exe, OrigintClientService.exe, TS4.exe, and TS4_x64.exe.
If that doesn't help do the same in Windows Defender Controlled Folder Access
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
You can also have a look here
https://sims4.crinrict.com/eng/2015/08/game-already-running/

I don't work for EA

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