Forum Discussion

crinrict's avatar
crinrict
Hero+
6 years ago

[CURRENT ISSUE] Several Issues after incomplete Installation

Update If you are on a Mac, please use this thread: 'Game Data Incomplete' and Grey Llama Thumbnails Replace Lots Steps there are a bit different as the repair on Mac currently only repairs the...
pc
SarahLeanne93's avatar
SarahLeanne93
6 years ago
Spoiler
 

Hello,

I am really confused as to why my saved sims now have coloured patterns on their skin and question marks. Even when I try to create a new sim the same issue occurs. Also there are question marks everywhere as you can see in the screenshot attached. 

Hope you can help 

kreatora's avatar
kreatora
Hero (Retired)
6 years ago
@SarahLeanne93

It is CC related error
Move the mods folder to the desktop.
Delete localthumbcache.package file in the game - important!
Fix the game in Origin.
Origin/Library - right click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder and check if a game is working now without mods and CC.
Check if there are new updated versions of the mods and CC you are using.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method. ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
You need to find a culprit and either remove it or replace it with an updated version

I don't work for EA
  • Dakang337's avatar
    Dakang337
    6 years ago

    You are the best!!!! this totally fixed my problem in my game!!

  • wiemadison's avatar
    wiemadison
    6 years ago

    I cant believe it worked with your description thx a lot!!! 

  • LeahMaeZing's avatar
    LeahMaeZing
    5 years ago
    @kreatora This is not a cc error because this is happening to tons of users who do not use cc or mods. This happened to the after the newest update.
  • sbonczar692's avatar
    sbonczar692
    5 years ago

    Wow, this was amazing to find. Thank you so much for your knowledge!

  • 5AniK55's avatar
    5AniK55
    3 years ago

    Can I just ask what does it mean CC. I am not from english speaking country and have no idea what it is.

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