Forum Discussion

crinrict's avatar
crinrict
Hero+
6 years ago

[CURRENT ISSUE] Several Issues after incomplete Installation

Update If you are on a Mac, please use this thread: 'Game Data Incomplete' and Grey Llama Thumbnails Replace Lots Steps there are a bit different as the repair on Mac currently only repairs the...
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Spiritjammer14's avatar
Spiritjammer14
6 years ago

@SheriGR 

I tried everything you said and it doesn’t seem to be working ☹️

When I bought the Sims folder onto my desktop it didn’t make another one and it still wont let me repair the game.

SheriGR's avatar
SheriGR
Hero
6 years ago

@Spiritjammer14 Hmmm... If you're willing to can you please try this then: 

  • Exit your game and Origin.
  • Move your 'The Sims 4' folder ( Documents > Electronic Arts > The Sims 4 ) to your desktop. (Save this old "The Sims 4" folder on your desktop for reference.)
  • Then start the game, and a new 'The Sims 4' folder will be created by the game.

Please then go into your Sims 4 game and begin a new game save. Now check the sims that are in this new game save (which should all be the default sims that the game brings in) and see if they have this skin issue.

Let us know how this goes, please. 

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,401 PostsLatest Activity: 30 seconds ago