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crinrict's avatar
crinrict
Hero+
7 years ago

[CURRENT ISSUE] Several Issues after incomplete Installation

Update If you are on a Mac, please use this thread: 'Game Data Incomplete' and Grey Llama Thumbnails Replace Lots Steps there are a bit different as the repair on Mac currently only repairs the...
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KhaleesiKaty_xo's avatar
KhaleesiKaty_xo
7 years ago

I just updated my game for the new November 2019 update. I go to play a game and my sims look like this!! I don't have any mods on my game either. Please, can someone help!!!

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago
    @KhaleesiKaty_xo I merged your post with the master thread on this.

    Could you please try right click on the game in Origin and hit repair game ?
    • KhaleesiKaty_xo's avatar
      KhaleesiKaty_xo
      7 years ago
      @crinrict Hi, I have repaired the game as well as uninstalling and reinstalling...

      Could it be something to with missing textures? If so how do i fix that?

      Thanks

      Katy
      • crinrict's avatar
        crinrict
        Hero+
        7 years ago
        @KhaleesiKaty_xo Could you try the factory reset described on the first page as well ?

        Are you on PC or Mac ? Does no mods include no cc ?

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