I have this problem too. red and white blocks with // all over my sims. Origin doesn't have the repair option clickable to me and I don't have cc on my game. What else can I do? I'm afraid to play my new family and add cheats in case I will have to redo them and I don't want to open existing families I played before and have them have the problem too.
@Colleeflowa823 You need to quit the game to see the option to repair. If that doesn't help or isn't the issue, restart your computer. If you still don't have the option to repair, clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
restart again, and try to repair.
