[CURRENT ISSUE] Sims 4 already running
Overview
jump to: Workarounds
This is a common error that is usually caused when Sims 4 cannot access the user folder in Documents > Electronic Arts. It can also be triggered by outdat...
Forum Discussion
Can anyone help me? I've tried to fix it many times but it hasn't worked. I don't know how to fix it.
@pordorlor If OneDrive is running at all, whether you use it or not, please try pausing OneDrive syncing. You can see the option by right-clicking the cloud icon in the lower-right corner of the screen.
If that doesn't help, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
.png){kind=link}