Not receiving newest base game items.

The newest sims delivery will not work for my sims game. I’ve removed my mods, deleted localthumbcache, restarted the EA app and removed its cache, repaired the game through steam, and I don’t know what to do. Everytime I try to download the sims delivery, it says “sims delivery error” and the error code is “00000010:000000000000c8” what I do?