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@6kaleidoscopes Do the file paths match exactly, at least until the Sims 4 folder? I ask because your screenshot looks fine to me; I don't see an obvious reason why the saves wouldn't load.
If that's not the problem, please create a new save and see what happens to it, both whether it shows up in the correct location—you can check the "date modified" to find the newest one—and whether you can still load it after restarting your computer.
Long term, it might be better to keep OneDrive away from your saves. You could still manually upload files to OneDrive, but moving your Documents folder out of OneDrive would mean fewer complications, including but not limited to the current situation. It's your call though.
@puzzlezaddict I created a new game and saved it. It saved it in the same location. But it created a new folder in the original saves folder as "saves". It appears that now both folders have the saves within them. I attached a photo to help clarify this.
I will be moving my saves folder out of OneDrive. Is it safe to do this if I am still trying to fix my old saves?
- puzzlezaddict2 years agoHero+
@6kaleidoscopes The second saves folder shouldn't be there, and the game can't read anything inside. I do think that this is odd enough that the best course of action is to eliminate OneDrive as a source of error and go from there.
For your old saves, make a backup copy of the folder and put it somewhere OneDrive doesn't touch. An external storage device would be ideal, but if you don't have one, you can drop the folder into Downloads for now. Then follow the steps to get rid of OneDrive or block it from syncing Documents, whichever you prefer, as described in the first post on page one.
Before restoring your saves, please open Command Prompt (search for it in Windows) and enter this command:
reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"
That will return the location of the Documents directory as Windows has assigned it. The result should be this:
C:\Users\your username\Documents
with your actual username substituted in. If it's anything else, stop here and let me know. If you do get the correct result, open Sims 4 again and make sure it's also reading that file path. If it is, put your saves in that Sims 4 folder and go back to playing.
- 6kaleidoscopes2 years agoRising Novice
@puzzlezaddict I moved my EA folder to my downloads to avoid OneDrive. I started up the game with no luck... Even my new save I just made was gone. When I started up the game it acted like I had never played before, prompting me to walk through the lessons. When I saved and quit, it created a new folder again under one drive. :/ I am going to walk through the first post on page one again and try to disable it once more.
- 6kaleidoscopes2 years agoRising Novice
@puzzlezaddict I was able to get Sims to save outside of OneDrive. I tried to follow [CURRENT ISSUE] Sims 4 saves/user content disappearing (PC) - Answer HQ again, still no luck. I can still see the saved games under downloads still. I am losing hope lol.
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