Forum Discussion
@6kaleidoscopes Both the main saves you sent me load fine in my game. I did notice that one of them is named incorrectly, or at least it was when it arrived on my machine: there was an extra space after 4, as in:
Slot_00000004 .save
But that space isn't present in your first screenshot, and it wasn't present in the other save, so I don't know why neither would load.
Just in case you sent me different saves than you intended, this is what I saw:
I don't own all the packs, hence the warning about missing items, but as you can see, the saves themselves are recognized.
Please empty out the saves folder in Documents > Electronic Arts > The Sims 4 and put back just Slot_00000004.save , nothing else. Make sure there are no extra characters in the name, not even a space. You should see either exactly one save or none. If you get more, you didn't empty the correct folder. If you see zero saves, quit the game and rewrite the save name; you can copy it from this post if you want. Make sure there are exactly seven zeroes and everything else is in place.
@puzzlezaddict I deleted all the saves once more and deleted any duplicated folders/files that I must have made and forgot to delete prior, and it worked. I just ran Sims, and my family was there. I think deleting all the files out of the saves folder and then re-adding "Slot_00000004.save" fixed it.
Phew, I cannot thank you enough for spending days helping me resolve this!