My issue is exactly as the title says. Whenever I click on an object, the interaction menu takes a while to appear. Depending on the size of the menu, it can take anywhere from immediately to two seconds for the menu to appear.I have Windows 10, but I updated probably sometime in March, and the problem started appearing sometime in April.I have tried a variety of solutions to fix this problem, and none have worked.Solutions I Have Tried:Repairing the GameRemoving CCUninstalling all traces of the game off my computer, including registry filesRunning the game at lower graphics settings due to the possibility of my CPU "running hot"Running in Windowed ModeRunning the game on 32-bit even though my computer is 64-bitDisabling Origin in gameDeleting old save files to free up space (Just an idea, I thought that would have something to do with it)Closing any other programs that may take up lots of RAMMaking sure my computer is up-to-dateMaking sure my graphics drivers are up-to-dateCreating a new Admin Account on my computer to generate new config filesNone of these options have worked. All of my other games work fine, but The Sims 4 obviously does not like something on my computer. I am on my last limb here, so any help you could give me would be greatly appreciated.

Yes, my game has worked properly for about a year now.No, I don't have any mods. I had one at one point, but I have since removed it.My CPU is an Intel Pentium at, I believe, 4.2 Ghz. I know that it's pretty low, but, as I said, it has worked well for about a year now.And I have studied the task manager while running the Sims 4, and there are no background programs that would take any or much CPU power. And like I said, the same thing would happen even when I lowered the graphics, where medium would lead to 50% CPU usage.

I read this post before and drew a blank. Have you done a virus scan? There are several other games that are causing issues. The first couple of error logs pertain to the system and not a game which may be the root of the problem. perform system file checker. Follow the steps below which will help you: Press Windows key + X, click Command Prompt (Admin). In the Command Prompt, type the following command, and then press ENTER: sfc /scannow. This will correct the 2 system files IF they they are corrupt. You could try to boot into safe mode and try to run the game. Something is in conflict or corrupt. Take a look at the event viewer to see if there are any errors. hth

I don't use Win 10 myself so I don't have a lot of insight. You can pause the game if you want to get someone on the street, as a workaround. Maybe @roberta591 has more ideas ?

TiWorker.exe is a system program. esent.dll usually associated with an exchange server but is found in many Windows versions. ntdll.dll points to a bad disc or some form of data corruption (memory module maybe). The games HomeFront.exe, PlanetSide2x64.exe, and Gunpoint.exe are also generating a windows error report (wer). The wizard's first impulse without seeing the computer was memory module. Another thought - bumped something while poking around inside the computer. If that computer was on my work bench I would give the insides a real good visual inspection (no connectors loose, bulging capacitors, etc) followed by making sure everything was connected securely. Then I would pull the hard drive and gen up a clean windows install. If the computer is still running good I would install the game. additional thoughts power supply just starting to fail - bulging filter capacitors, voltage regulators failing motherboard again capacitors - bulging tops and no brown ooze hard drive - excessive clicking means bad sectors memory modules - if you switch them and get different problems you got a bad one reset the bios and let the motherboard set default settings

Did the game ever run right? Do you have any mods? It is possible the system is running something in the background that is using a lot of resources. Run task manager and see if there isn't something running using a lot of cpu time. Please post your make and model of cpu.

Delay Between Clicking and Interaction Menu Appearing

24 Replies

Gerronuma
10 years ago
Okay, so I did what you asked and started my computer in safe mode. Although incredibly slow (because I built this computer and had to download all the drivers myself), it seemed as though when I clicked, the menu would appear immediately. So, we can conclude that this isn't my computer doing this, this is some application conflict. Do you have an idea or suggestions about where to go now?
roberta591
Hero (Retired)
10 years ago
The fact you have errors in other games tells me something is corrupt. tiworker.exe is a windows update program and the fact that this error might mean a Windows 10 patch is having problems. Check windows update for pending patches. The ntdll.dll could mean disc errors. A program like Macorit could test the integrity of the hard drive - macorit disk scanner (Macorit will take a while to complete). The program you ran before only tests critical windows programs and should have fixed them if corrupt. I'm beginning to think there may be some deeper problems.I'm running out of ideas and the wizard (my son) is out at the moment. At this point I may be tempted to put a different drive in and gen it up and see if you have the same problem. Instead of an upgrade install Windows 10 from scratch. You can download the Win 10 iso from Microsoft. If the new install works you will know your computer is good and you haven't lost anything (yet).
Gerronuma
10 years ago
What I find weird though is that all the other games besides the Sims 4 run completely fine. The Sims seems to be the only game that is showing any problems. And what really bothers me is why it just happened out of nowhere. I'm also running the scan now, I'll update you if it finds anything.
roberta591
Hero (Retired)
10 years ago
TiWorker.exe is a system program. esent.dll usually associated with an exchange server but is found in many Windows versions. ntdll.dll points to a bad disc or some form of data corruption (memory module maybe).

The games HomeFront.exe, PlanetSide2x64.exe, and Gunpoint.exe are also generating a windows error report (wer). The wizard's first impulse without seeing the computer was memory module. Another thought - bumped something while poking around inside the computer. If that computer was on my work bench I would give the insides a real good visual inspection (no connectors loose, bulging capacitors, etc) followed by making sure everything was connected securely. Then I would pull the hard drive and gen up a clean windows install. If the computer is still running good I would install the game.

additional thoughts power supply just starting to fail - bulging filter capacitors, voltage regulators failing

motherboard again capacitors - bulging tops and no brown ooze

hard drive - excessive clicking means bad sectors

memory modules - if you switch them and get different problems you got a bad one

reset the bios and let the motherboard set default settings

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Delay Between Clicking and Interaction Menu Appearing

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