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This is my computers DxDiag.
@MSLsiblings Your dxdiag shows a number of generic Windows errors, among other things, so please start with a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Try playing Sims 4 with nothing else running other than Origin or the EA App, and put that app into offline mode before launching the game. Please test both your existing save and a new one again.
If the interaction menu is still not showing up right away, please put Sims 4 into windowed mode (but don't minimize it), bring up the Task Manager, put it into detailed mode (as in, you see a full list of running processes) if it's not already, and post a screenshot of what you see. You can use Windows key-shift-S to capture that portion of the screen.
Please also post a new dxdiag run after you've tested this second time.
- 3 years ago
i forgot to send the message of the sfc scannow process thing before restarting my laptop. If you want me to do that again and tell you what it says i will do. I followed all your steps and it still takes 10+ seconds for the interaction menu and more to happen.
Here is the ss of the task manager and my dxdiag. - 3 years ago
task manager ss and dx diag.
- puzzlezaddict3 years agoHero+
@MSLsiblings You could run sfc again, but the only reason you'd need to care about the message it outputs is if it said "Windows found corrupt files and was unable to repair some of them," or words to that effect. Otherwise, it doesn't matter.
The immediate cause of your current issue is clear from your Task Manager screenshot: your processor is maxed out while you're playing. Lag when opening menus is one common symptom of this. But Sims 4 is only using 56% of the CPU resources, which is high but not a problem by itself. So the next question is what else on your computer is using a significant amount of the processor. The Task Manager can be ignored since you're not normally going to have it open while playing. For the rest, click on the CPU header to sort the list by how much of the processor it's using, and list any task that's using more than 5% CPU.
Please also click the Startup tab and post a screenshot of that; there may be applications set to start with Windows that really don't need to be running all the time.
- 3 years ago
I listed both, a screenshot of my cpu and startup from task manager. Desktop windows manager,feedback hub,microsoft one drive and system have more than 5% cpu .
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