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Sjakie_Jacques's avatar
Sjakie_Jacques
Rising Rookie
1 hour ago

Packs i own show up as "Not Installed"

After the new update that brought the new event from Lady Brighterton i cannot play with packs anymore. I restarted the game, my PC emptied my Mods Folder and it still shows up as "Not Installed" and at the moment i don't know what to do and what to expect. Can someone please help me out so i can continue playing my saves. I would really appreciate that. Thanks you in advance!

1 Reply

  • Sjakie_Jacques​  Please open Marketplace > My Collection and see whether your packs are deactivated there.  If so, reenable them and restart.  If you can't reenable them all for some reason (this can get weird when a lot of packs are disabled), delete UserSetting.ini, in Documents > Electronic Arts > The Sims 4, and reload the game.  This should reenable everything.

    If this doesn't help, please see this guide to missing DLC:

    ⚙️[PC] [Mac] Sims 4 Missing Content (DLC) | EA Forums - 12636720

    The last category covers your particular issue.