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@MSLsiblings Your dxdiag shows a number of generic Windows errors, among other things, so please start with a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Try playing Sims 4 with nothing else running other than Origin or the EA App, and put that app into offline mode before launching the game. Please test both your existing save and a new one again.
If the interaction menu is still not showing up right away, please put Sims 4 into windowed mode (but don't minimize it), bring up the Task Manager, put it into detailed mode (as in, you see a full list of running processes) if it's not already, and post a screenshot of what you see. You can use Windows key-shift-S to capture that portion of the screen.
Please also post a new dxdiag run after you've tested this second time.
i forgot to send the message of the sfc scannow process thing before restarting my laptop. If you want me to do that again and tell you what it says i will do. I followed all your steps and it still takes 10+ seconds for the interaction menu and more to happen.
Here is the ss of the task manager and my dxdiag.
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