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Dareacop's avatar
Dareacop
6 years ago

Deleted the documents folder and can't get it back.

So when I updated to the new island living update, I had bought the expansion, for some reason I deleted everything out of my sims 4 documents folder. I can't recover the folder as I empty my recycli...
pc
Dareacop's avatar
Dareacop
6 years ago

@jpkarlsen 

I have removed as much as possible of the radeon stuff (Just to be safe I also removed everything Amd), But my game still continues to crash and not create the files. I did have a go at the sfc /scannow command in command Prompt with Admin privileges, and It came back saying "Windows Resource Protection found corrupt files but was unable to fix some of them."

How do I fix this? It said to do an online repair to check the CBS Log, but I don't get how this works.

Do you think there might be app data somewhere telling the game that It doesn't need to recreate the files anymore?

I did get the sims 4 running on my laptop but it isn't the best at running games, so I hope I can get this working.

holger1405's avatar
holger1405
Hero+
6 years ago

@Dareacop 

Try this.

  • Hit Windows key and X.
  • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered.
  • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
  • The system will start validating soon. If it throws an error, please let us know.
  • After it reaches 100%, hit Windows key and X again.
  • Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
  • Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. > ENTER.
    (I know you already did that, but do it again please.)
  • Post the message you receive at the end of the processes here.

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