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MarianneChadwick's avatar
MarianneChadwick
Seasoned Novice
2 years ago
Solved

Deleting localthumbcache deletes my game

Hello, I have had issues with my game previously and every time the advice I get given is to delete the local thumb cache, this is also apparently good practice to do when new mods are installed/remo...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @MarianneChadwick  As a test, please try playing in a clean user folder.  Move or rename the Sims 4 folder in Documents > Electronic Arts, open the game to create a new one, create a few households, place them in a new save, quit, delete localthumbcache.package, reload, and let me know what, if anything is missing.  You don't need to spend much time on the households, since this is only a test; just put them in clothing you'd recognize so you know whether the items are missing or replaced.

    Please do the initial test with no mods, and if everything is intact, add your mods and test again.  This is definitely not normal behavior, and the question is why it's happening to you.

MarianneChadwick's avatar
MarianneChadwick
Seasoned Novice
2 years ago

Hello again, I tried what you said. Neither time did I have an issue when deleting the file. I also tried again with removing my original overloaded local thumb cache and the only problem to persist is my sims missing their outfits and hair. I am thinking it might have something to do with broken mods or the problem I had about a few days ago where my game was unable to update and so I had to do app recovery which might be what messed things about.

Whatever the case, I am just going to be happy that things are mostly working for the moment, even if I am a bit confused how lol. Thanks for your patience and advice. Out of curiosity, do you know what file actually contains the game data/progress?

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@MarianneChadwick  All the data related to a given save should be stored in the save file itself, as in, the one inside the saves folder.  Each save has one file plus up to five backup copies, denoted by the .verx tag on the end.  The Tray folder holds saved households and builds, several files for each in-game item, but you could delete these and not lose any data from your saves.

I think you're probably right that this is a mod-related issue; the app recovery shouldn't have anything to do with Sims 4 at all.  If you want to experiment more, you can test your saves in the new Sims 4 folder, with and without your various mods, and see what happens.  As long as you copy over the files rather than moving them, you won't have to worry about messing up the saves—the originals will be intact in the old folder.

Additionally, you can rename a backup and delete the .verx extension, for example changing Slot_00000002.save.ver4 to Slot_00000012.save , and that former backup will be available to load as well.  The save name needs to have an eight-hexidecimal-digit (0 to 9, a to f) number, and other than that, just make sure it doesn't share a number with any other save.  I'm mentioning this because one of your backups might be unaffected by the original issue, i.e. your sims might still be wearing their clothes.

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