Forum Discussion

EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
7 months ago

DirectX 11 Technical Issues and Feedback Thread

Sul Sul Simmers! With today's base game update, we've enabled DirectX 11 (DX11) for PC/Windows players using either NVIDIA and AMD GPU’s. For Intel or other GPU users interested in enabling thi...
pc
exome5135's avatar
exome5135
Seasoned Scout
7 months ago
@TheSimsDirect No, that did not work. The colors are yellowed, the images are not sharp. It hurts my eyes to play. I have tried repairing and everything else. It is broken and unplayable - again.
exome5135's avatar
exome5135
Seasoned Scout
7 months ago

Finally fixed it by toggling DirectX9 and going back to full screen. 

  • TheSimsDirect's avatar
    TheSimsDirect
    Icon for The Sims Team rankThe Sims Team
    7 months ago
    @exome5135

    Good to hear! Would you be willing to share your dxdiag? It may help the team investigate why the DX11 version of the game wasn't working for you.
    • exome5135's avatar
      exome5135
      Seasoned Scout
      7 months ago

      Here is my Dxdiag. Hope it helps.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,404 PostsLatest Activity: 6 minutes ago