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EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
12 months ago

DirectX 11 Technical Issues and Feedback Thread

Sul Sul Simmers! With today's base game update, we've enabled DirectX 11 (DX11) for PC/Windows players using either NVIDIA and AMD GPU’s. For Intel or other GPU users interested in enabling thi...
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ephemeral-empty's avatar
ephemeral-empty
11 months ago
  • Platform: Windows 11
  • Which language are you playing the game in? Russian
  • How often does the bug occur? In game mode dx11
  • What is your current game version number? 1.109.185.1030
  • What expansions, game packs, and stuff packs do you have installed? All
  • Steps: How can we find the bug ourselves? Launch the game with dx11, enter cas and check the stability of the fps. After that, go to live mode, go to build mode, return back to live mode and check the fps.
  • What happens when the bug occurs? First: in cas fps seems unstable in rare cases without reason. My indicator jumped from 130 to 180, holding stable for some time around 150 frames. I noticed the lowest values ​​​​when I was simply choosing hairstyles or clothes, without doing anything else. Second: in game mode, the fps behaves even worse. When I settled the character in the house, playing with him for about 10 minutes, the fps was more stable from 130-150 frames. But when I went into the build mode to buy one item and then returned back, the fps suddenly dropped to 50 frames stably. It held for a long time around 50-60 frames, but then began to grow again after some time. The second time I went into the build mode and returned to the live mode, the fps dropped to 30 frames and was already holding around 30-40. I still added one thing, my character's house was not filled with things, it was a test house from the base game. Thirdly: my processor was loaded below 20% all this time, and the discrete video card was 20-30%. At the same time, the integrated video card showed 40% load. Fourth: my nvidia graphics card was not recognized by the game and I entered it manually as described in this thread. This helped. But the game still launched on the integrated graphics and then I had to force it to launch via the discrete graphics card, the method is described in this thread. This also helped. However, the discrete graphics card is not used even at half its capacity, instead the game uses the integrated graphics and loads almost all the RAM (10 out of 16 GB). My fps is unstable and still quite unsmooth even in cas. The response when calling the menu or clicking on the interface buttons also lags by a fraction of a second. 
  • What do you expect to see? Stable fps, fast response to mouse clicks, smoothness.
  • Have you installed any customization with the game, e.g. Custom Content or Mods: No

    My laptop: ASUS TUF Gaming F17
    My configuration: Intel Core i7-12700H, RAM 16 GB, SSD 512 GB, Intel Iris Xe Graphics 8 GB, NVIDIA GeForce RTX 4060 Laptop GPU 8 GB, Windows 11 Home

    Dxdiag attached
  • Lana_Hellflower's avatar
    Lana_Hellflower
    11 months ago

    I still have a huge fps drop after DX9 game version. My PC isn's so bad for this (Core i7 8700, 16 GB RAM, RTX 2070), but DX9 ~ 120-80 FPS and DX11 ~ 70-45 FPS. The last update that was supposed to fix a performance issue with DirectX 11 mode didn't fix anything. Still the same low FPS since the DirectX 11 beta patch itself.

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